Effective Date: June 1, 2025

i3 Systems (“we”, “us”, or “our”) is committed to protecting the privacy of individuals whose personal data we process. This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, the California Privacy Rights Act (CPRA), the California Online Privacy Protection Act (CalOPPA), and the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Scope

This Privacy Policy applies to:

  • Visitors to our website;
  • Business contacts from our customers, prospective customers, vendors, and partners;
  • Users of our software who interact with us in the context of a commercial relationship.

We sell software, not data. We do not directly offer data processing services or customer data monetization products. We do not sell or share personal information for marketing or advertising purposes.

This policy does not apply to any personal data our customers may input into our software products. In such cases, we act solely as a software vendor, not a data processor or controller of customer data inputs.

2. Information We Collect

We may collect the following limited categories of personal data, mostly related to business contacts:

  • Contact Information (e.g., name, business email address, phone number, company name)
  • Account Credentials (e.g., login details for licensed software access)
  • Usage Information (e.g., login timestamps, license validation, support logs)
  • Communications Data (e.g., messages to support, responses to product surveys)

We do not collect sensitive personal data, consumer profiling data, or behavioral tracking information.

3. How We Use Personal Data

We use personal data solely to:

  • Deliver, manage, and support software products;
  • Respond to sales and technical support inquiries;
  • Provide updates about the software or your account;
  • Maintain and improve the security and reliability of our software.

Legal bases for processing (where required by law) include:

  • Performance of a contract (e.g., providing licensed software);
  • Legitimate interests (e.g., technical support, business communications);
  • Consent (for optional marketing emails);
  • Compliance with applicable laws.

4. Sharing and Disclosure

We do not sell or share your personal data.

We may share data only with:

  • Service providers that support our business (e.g., email platforms, hosting providers) under strict confidentiality obligations;
  • Legal or regulatory authorities when required by law;
  • In connection with a merger, acquisition, or asset sale, in accordance with legal safeguards.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above, or to comply with legal, regulatory, or contractual obligations.

6. International Data Transfers

If your personal data is transferred outside your jurisdiction (e.g., to our servers or service providers in the U.S. or other countries), we ensure appropriate safeguards are in place such as:

  • Standard Contractual Clauses (SCCs);
  • Transfers to jurisdictions with adequate legal protections;
  • Binding contractual commitments with data recipients.

7. Your Rights

You may have rights under applicable laws, which may include:

  • Access to your personal data;
  • Correction of inaccurate or outdated information;
  • Deletion of your data;
  • Objection to or restriction of processing;
  • Portability of data to another provider;
  • Non-discrimination for exercising your privacy rights.

To exercise your rights, please contact us at: admin@i3-iot.com.

8. Security

We implement industry-standard technical and organizational measures to safeguard personal data against loss, misuse, or unauthorized access.

9. Cookies and Tracking

Our website may use cookies only for essential functionality and basic performance metrics. We do not use cookies for advertising or third-party behavioral tracking.

10. Children’s Privacy

Our products and services are directed exclusively to businesses and are not intended for use by children under 16. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated version with the new effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

i3 Systems
admin@i3-iot.com
1146 N Central Ave, #687, Glendale CA 91202